Terms of service

OVERVIEW
Welcome to Sun and Insect Protection Products! The terms ‘we’, ‘us’ and ‘our’ refer to Sun and Insect Protection Products. Sun and Insect Protection Products operates this shop and this website, including all related information, content, features, tools, products and services, to provide you, the customer, with a curated shopping experience (the “Services”). Sun and Insect Protection Products is hosted on Shopify, which enables us to provide the Services to you.
The following terms and conditions, together with all policies referred to herein (these “Terms and Conditions” or “Terms”), describe your rights and obligations when using the Services.
Please read these Terms and Conditions carefully, as they contain important information regarding your legal rights and cover areas such as disclaimers of warranty and limitations of liability.
By visiting or using our Services, or by interacting with our Services, you agree to these Terms and our Privacy Policy [LINK]. If you do not agree to these Terms or the Privacy Policy, you should not use or access our Services.
SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms and Conditions, you confirm that you are of legal age in the country or province where you reside and that you have given us your consent for your minor dependants to use the Services on devices that you own, purchase or manage.
To use the Services, including to access or browse our online shops or to purchase the products and services we
offer, you may be asked to provide certain information, such as your email address, billing, payment and delivery details. You warrant that all information you provide in our shops is accurate, up to date and complete, and that you have all necessary rights to provide this information.
You are solely responsible for the security of your login details and for all activity on your account. You may not transfer, sell, assign or licence your account to any third party.

SECTION 2 – OUR PRODUCTS
We have made every effort to accurately represent our products and services in our online shops. Please note, however, that the colours or appearance of the products may differ from how they appear on your screen, depending on the type of device you use to access the shop, as well as your device’s settings and configuration.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or correspond to the images or representations in our online shops.
All product descriptions may be amended at any time and without notice at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of products we offer to any person, geographical region or jurisdiction on a case-by-case basis.

SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase. Products for Sun and Insect Protection reserves the right to accept or reject your order at its sole discretion for any reason. Your order is only accepted once Products for Sun and Insect Protection has confirmed acceptance. We must receive and process your payment before your order can be accepted. Please check your order carefully before submitting it, as Products for Sun and Insect Protection may not be able to accommodate cancellation requests once the order has been accepted. If we do not accept, amend or cancel an order, we will attempt to notify you via the email address, billing address and/or telephone number provided at the time of ordering.
The return or exchange of your purchases is subject exclusively to the terms of our right of withdrawal [LINK].
You represent and warrant that your purchases are intended for your personal use or use within your household and not for commercial resale or export.

SECTION 4 – PRICES AND BILLING
Prices, discounts and promotions are subject to change without prior notice. The price charged for a product or service is the price valid at the time the order is placed and will be stated in the email containing your order confirmation. Unless expressly stated otherwise, the prices quoted do not include taxes, delivery costs, handling fees, customs duties or import charges.
The prices quoted in our online shops may differ from those in our physical shops or in online shops and other shops operated by third parties. We may from time to time offer promotions in connection with our services, which may affect pricing and are subject to separate terms and conditions. In the event of a conflict between the terms of a promotion and these terms, the terms of the promotion shall prevail.
You undertake to provide current, complete and accurate purchase, payment and account information for all purchases made in our shops. You agree to update your account information and other details, including your email address and credit card numbers and expiry dates, promptly so that we can complete your transactions and contact you if necessary.

You represent and warrant that (i) the credit card details you have provided are true, accurate and complete, (ii) you are duly authorised to use this credit card for the purchase, (iii) the charges incurred by you will be settled by your credit card company, and (iv) you will pay the charges incurred by you at the stated prices, including shipping and handling charges and any applicable taxes.
SECTION 5 – SHIPPING AND DELIVERY
We shall not be liable for any delays in dispatch or delivery. All delivery times are estimates only and are not guaranteed. We accept no responsibility for delays caused by delivery carriers, customs clearance or events beyond our control. Once we have handed the goods over to the delivery carrier, title and the risk of loss shall pass to you.

SECTION 6 – INTELLECTUAL PROPERTY
Our Services, including but not limited to all trade names, trademarks, text, advertisements, images, graphics, product reviews, videos and audio files, as well as their design, selection and arrangement, are the property of Produkte für den Sonnen- und Insektenschutz, its affiliates or licensors, and are protected by US and foreign patent, copyright and other intellectual property laws.
These Terms permit you to use the Services solely for your personal, non-commercial use. You may not, without our prior written consent, reproduce, distribute, modify, publicly display, publicly perform, republish, download, store, transmit or create derivative works of any of the materials on the Services. Unless expressly provided otherwise herein, nothing in these Terms grants you any licence or other rights under any patent, trademark, copyright or other intellectual property of Produkte für den Sonnen- und Insektenschutz, Shopify or any third party, nor may it be construed as granting any such licence or other right. 

Unauthorised use of the services may constitute a breach of federal and state intellectual property laws. All rights not expressly granted herein are reserved by Produkte für den Sonnen- und Insektenschutz.
The names, logos, product and service names, designs and slogans of Produkte für den Sonnen- und Insektenschutz are trademarks of Produkte für den Sonnen- und Insektenschutz or its affiliates or licensors. You may not use these trademarks without the prior written permission of Produkte für den Sonnen- und Insektenschutz. The name, logo, product and service names, designs and slogans of Shopify are trademarks of Shopify. All other names, logos, product and service names, designs and slogans on the Services are trademarks of their respective owners.

SECTION 7 – OPTIONAL TOOLS
You may be given access to third-party customer tools as part of the Services. We do not monitor these tools and have no control over or influence on them.
You acknowledge and agree that we provide access to such tools on an ‘as is’ and ‘as available’ basis, without any warranties, representations or conditions of any kind, and without any endorsement. We accept no liability for any loss or damage arising from or in connection with the use of optional third-party tools.
Any use by you of the optional tools offered via the website is entirely at your own risk and discretion. You should therefore familiarise yourself with and accept the terms of use of the relevant third-party tools.
We may also offer new features via the Services in the future (including the release of new tools and resources). Such new features shall also be deemed part of the Services and shall be subject to these Terms and Conditions.

SECTION 8 – EXTERNAL LINKS
The Services may contain materials and hyperlinks to websites provided or operated by third parties (including embedded third-party features). We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites that you access. If you leave the Services to access such third-party materials or websites, you do so at your own risk.
We are not liable for any damages arising from your access to external websites or your purchase or use of products, services, resources or content on external websites. Please review the third-party provider’s policies and procedures carefully and ensure that you understand them before entering into any transaction. Complaints, claims, concerns or questions regarding third-party products and services should be directed to the relevant third-party provider.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
[NOTE TO MERCHANTS: This section accurately describes the relationship between Shopify and your shop and should not be removed or altered.]
Produkte für den Sonnen- und Insektenschutz is hosted on Shopify, which enables us to provide the Services to you. However, all sales and purchases you make in our shop are made directly with Produkte für den Sonnen- und Insektenschutz. By using the services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Produkte für den Sonnen- und Insektenschutz, including any injuries, damages or losses arising from the purchase of products and services. You hereby expressly release Shopify and its affiliates from all claims, damages and liabilities arising out of or in connection with your purchases and transactions with Produkte für den Sonnen- und Insektenschutz.

SECTION 10 – PRIVACY POLICY
All personal data we collect via the Services is subject to our Privacy Policy, which can be viewed here [LINK], and certain personal data may be subject to Shopify’s Privacy Policy, which can be viewed here. By using the Services, you confirm that you have read these privacy policies.
As the Services are hosted by Shopify, Shopify collects and processes personal data relating to your access to and use of the Services in order to provide and improve the Services for you. Data that you submit to the Services is transmitted to and shared with Shopify and third-party service providers, who may be located in a country other than your country of residence, in order to provide services to you. For further information on how we, Shopify and our partners use your personal data, please see our Privacy Policy [LINK].

SECTION 11 – FEEDBACK
If you submit, upload, post, email or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, plans or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sub-licensable, royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any media for any purpose, including for commercial purposes. For example, we may use our rights under this licence to operate, provide, evaluate, expand, improve and promote the Services, as well as to fulfil our obligations and exercise our rights under the Terms and Conditions.
You further warrant that: (i) you own or have the right to use all necessary rights in all Feedback; (ii) you have disclosed any remuneration or incentives received in connection with the submission of your Feedback; and (iii) your Feedback complies with these Terms. We are and remain under no obligation to (1) treat your feedback as confidential; (2) pay you any compensation for your feedback; or (3) respond to your feedback.

We may, but are not obliged to, monitor, edit or remove any feedback that we, in our sole discretion, deem to be unlawful, abusive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable, or that infringes any party’s intellectual property rights or breaches these Terms and Conditions.
You agree that your feedback will not infringe any third-party rights. This includes copyright, trademark rights, data protection rights, personal rights or any other individual or proprietary rights. Furthermore, you agree that your feedback will not contain any defamatory or otherwise unlawful, offensive or obscene statements, nor will it contain any computer viruses or other malware that could in any way impair the operation of the Services or any associated website. You are not permitted to use a false email address, impersonate another person or otherwise mislead us or third parties as to the origin of any feedback. You bear sole responsibility for any feedback you provide and for its accuracy. We accept no responsibility or liability for feedback published by you or third parties.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information on or within the Services may contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, product delivery charges, delivery times and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice, and to change or update information or cancel orders if any information is inaccurate at any time (including after you have submitted your order).

SECTION 13 – PROHIBITED USES
You may only use the Services for lawful purposes. You must not access or use the Services, either directly or indirectly, for the following purposes: (a) for unlawful or malicious purposes; (b) to breach any international, federal, provincial or state regulations, rules, laws or local ordinances; (c) to infringe or violate our intellectual property rights or the intellectual property rights of any third party; (d) to harass, abuse, insult, harm, slander, defame, disparage, intimidate or cause harm to our staff or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use or reuse any material that does not comply with these terms; (g) to send or cause to be sent any advertising or promotional material, including junk mail, chain letters, spam or similar unsolicited messages; (h) to impersonate or attempt to impersonate any other natural or legal person; or (i) to engage in any other conduct that restricts or impedes the use or enjoyment of the Services by others, or which, in our opinion, could harm products for sun and insect protection, Shopify or the users of the Services, or expose them to liability. 

Furthermore, you agree to refrain from the following: (a) uploading or transmitting viruses or other types of malicious code that are used, or could be used, in a manner that impairs the functionality or operation of the Services; (b) reproducing, duplicating, copying, extracting, selling, reselling or otherwise exploiting any part of the Services; (c) collecting or tracking the personal data of others; (d) misusing the Services through spam, phishing, pharming or pretexting; (e) to use robots, spiders, scraping tools, data collection and extraction tools, automated devices or processes, AI tools (e.g. agent-based AI) or automated or manual means to access the Services; or (f) interfere with, circumvent or manipulate the security or authorisation features, the Robot Exclusion Header or other measures we use to restrict access to the Services. We reserve the right to suspend, deactivate or terminate your account at any time and without notice if we determine that you have breached any part of these Terms.

SECTION 14 – AGENTS
14.1 This section (“Agent Terms”) applies if you use, authorise, enable or arrange for the use of an agent to access, use or interact with the Services. “Agent” means any software or service that acts autonomously or semi-autonomously on behalf of or at the direction of a natural or legal person, and which can be executed on behalf of or using a person’s device without direct supervision.
14.2 No agent may access, use or interact with the Services unless it identifies itself at all times and acts in strict accordance with the requirements set out in section 14.4 below. Furthermore, no agent is permitted to access, use or interact with the Services if we have requested that they refrain from accessing, using or interacting with a Service.

14.3 We may, including through technical measures, restrict whether and how an agent accesses, uses and interacts with the Services.
14.4 Agents: (i) must specify in all HTTP/HTTPS requests that the request originates from an agent and disclose the agent’s name by including the following in the request’s User-Agent string: “Agent/[Agent Name]”. (ii) must not conceal or disguise that access, use or interaction originates from an agent, for example by (a) mimicking human behaviour and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures designed to distinguish computer use from human use; (iii) must respond truthfully to questions or prompts designed to determine whether interactions originate from a human or a computer; (iv) must not circumvent or otherwise evade measures designed to prevent, restrict, modify or control whether and how agents access, use or interact with Shopify Consumer Services.

SECTION 15 – TERMINATION
We may terminate this Agreement or your access to the Services (or any part thereof) at any time and without notice, at our sole discretion, and you remain liable for payment of all amounts due up to and including the date of termination.
The following sections shall survive termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnity, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy and any other provisions which, by their nature, are intended to survive termination.

SECTION 16 – DISCLAIMER
The information provided on or via the Services is for general information purposes only. We make no warranty as to the accuracy, completeness or usefulness of this information. Any reliance on such information is entirely at your own risk. We accept no liability or responsibility arising from reliance on such materials by you or other visitors to the Services, or by third parties who become aware of their content.
UNLESS EXPRESSLY STATED BY [RETAILER], THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED FOR YOUR USE ‘AS IS’ AND ‘AS AVAILABLE’, WITHOUT ANY REPRESENTATIONS, WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. WE DO NOT WARRANT, REPRESENT OR GUARANTEE THAT YOU WILL BE ABLE TO USE THE SERVICES WITHOUT INTERRUPTION, IN A TIMELY MANNER, SECURELY OR WITHOUT ERRORS. Some jurisdictions limit or prohibit the exclusion of implied or other warranties, so the above disclaimer may not apply to you.

SECTION 17 – LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, [MERCHANT], OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR SHOPIFY AND ITS AFFILIATES, SHALL UNDER NO CIRCUMSTANCES BE LIABLE FOR ANY KIND OF INJURY, LOSS, CLAIM OR DIRECT, INDIRECT, INCIDENTAL OR SPECIAL DAMAGES, PUNITIVE DAMAGES, CONSEQUENTIAL DAMAGES OR EXEMPLARY DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOSS OF REVENUE, LOSS OF SAVINGS, LOSS OF DATA, REPLACEMENT COSTS OR SIMILAR DAMAGES, REGARDLESS OF WHETHER SUCH DAMAGES ARE ALLEGED TO ARISE OUT OF CONTRACT, TORT (INCLUDING NEGLIGENCE) OR STRICT LIABILITY, ARISING OUT OF YOUR USE OF THE SERVICES OR THE PRODUCTS PURCHASED THROUGH THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR A PRODUCT, INCLUDING, BUT NOT LIMITED TO, ERRORS AND OMISSIONS IN ANY CONTENT, OR LOSS OR DAMAGE OF ANY KIND ARISING FROM THE USE OF THE SERVICES OR CONTENT (OR PRODUCTS) PUBLISHED, TRANSMITTED OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SECTION 18 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Products for Sun and Insect Protection, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from and against any and all losses, damages, liabilities or claims, including reasonable legal fees, that are payable to third parties arising out of or in connection with (1) your breach of these Terms and Conditions or the documents incorporated herein by reference, (2) your breach of applicable law or the rights of third parties, or (3) your access to and use of the Services.
We shall notify you of any claim for which you are liable to indemnify us, provided that you shall not be relieved of your obligations by any delay in such notification, unless such delay causes you significant prejudice. We may direct the defence and settlement of any such claim at your expense, including the choice of solicitor, but shall not settle any claim requiring non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You shall cooperate in the defence against indemnity claims, including by providing relevant documents.

SECTION 19 – SEVERABILITY CLAUSE
If any provision of these General Terms and Conditions is found to be unlawful, invalid or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severed from these General Terms and Conditions. The validity and enforceability of the remaining provisions shall not be affected by such a finding.
SECTION 20 – WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision.

These Terms and Conditions, together with any policies or operating rules that we publish on this website or in relation to the Service, constitute the entire agreement and understanding between you and us and govern your use of the Service. They supersede all prior or contemporaneous agreements, communications and proposals between you and us, whether oral or written (including, without limitation, any prior versions of the Terms and Conditions).
Any ambiguity in the interpretation of these Terms and Conditions shall not be construed against the party that drafted this document.

SECTION 21 – ASSIGNMENT
You may not delegate, assign or transfer this Agreement or your rights and obligations under these Terms without our prior written consent; any such attempt shall be null and void. We may assign, transfer or delegate these Terms and our rights and obligations without your consent or notice to you.
SECTION 22 – GOVERNING LAW
These Terms and Conditions, as well as any separate agreements under which we provide services to you, are governed by and shall be construed in accordance with the laws of the federal, state or territorial courts in the place of business of Produkte für den Sonnen- und Insektenschutz. You and Produkte für den Sonnen- und Insektenschutz agree to the local and personal jurisdiction of these courts.

SECTION 23 – HEADINGS
The headings used in this Agreement are for convenience only and do not limit or otherwise affect these terms and conditions.
SECTION 24 – AMENDMENTS TO THE TERMS AND CONDITIONS
The most current version of the Terms and Conditions is available on this page at all times.
We reserve the right to update, amend or replace any part of these Terms and Conditions at our sole discretion by publishing updates and amendments on our website. It is your responsibility to check our website regularly for changes. We will notify you of any material changes to these terms in accordance with applicable law, and such changes will take effect on the date specified in the notice. By continuing to use or access the services after changes to these Terms and Conditions have been published, you agree to those changes.

SECTION 25 – CONTACT DETAILS
Please send any queries regarding the Terms and Conditions to rollladenwelt24@gmail.com.
Our contact details are listed below:
[RollladenWelt] 
rollladenwelt24@gmail.com
[Zerpenschleuser Ring 30
13439 Berlin] 
[VAT registration applied for on 16 April 2026]